Help

How Malfoid
checkout works

If a Malfoid generation does not finish, it is not a completed purchase. Write to [email protected] with the account email and the time you tried. Credits already spent on a finished generation are not returned.

A generation that stops

A pending or refused generation does not become a completed purchase. Include the account email and the time you tried when you write to support.

Credits already consumed for a finished result stay spent. Closing an account does not return them.

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Write to Malfoid

Use the contact form for a receipt or an account you cannot open.

Contact Malfoid